Now as plumbers we have no direct phone number to call Con Edison to work as a liaison from the plumber to CON EDISON. I have been asking for this for years. They give us a feature on the computer to “ASK A QUESTION” and after I do that they have 24 hours to answer.
Now I am not stating this is right or wrong or could be streamlined faster. I’m not saying what they are doing is incorrect. CON EDISON primary concern is SAFETY, not necessarily convenience and most of them are very pleasant people but again it’s SAFETY FIRST.
Lastly, make sure the company you use is OPERATOR QUALIFIED TASK 86 & 87, just being a licensed plumber doesn’t cut it! This is regulated by the Department of Transportation and these tasks require us to be enrolled in a Drug and Alcohol testing company, fees and all the cost brought to us. Keep in mind this is a federal license, it must be current and all requirements must be performed. A test must be completed and upon passing we must provide all the requirements to maintain the license.
So, #1, do you think I have been through this a few hundred times?
And, # 2, these requirements are necessary for safety, and the rules must be followed.
I hope I have made the process as clear as I can. I hope you have found my explanation even funny! Actually, I did this for one reason, to inform you, the customer of the process. OK, go ahead and ask, I know it’s coming, “WHEN WILL I HAVE MY GAS TURNED ON”, we have an average turn around anywhere between 3 to 5 business days. This all depends on how severe and how many leaks, again, every job is not the same, the only way you will really know is to CALL US.
Thank you,
John Digiacomo
F. DiGiacomo & Sons, Inc. | Privacy Policy & Accessibility | All Rights Reserved
F. DiGiacomo & Sons, Inc. | Privacy Policy & Accessibility | All Rights Reserved